Noticed all the polarizing Crepe Erase reviews online? Wondering how this skincare line can be so praised and despised at the same time?
Below we reveal why the reviews for this range are so mixed (probably not for the reasons you think), and why the biggest issue with this brand is no longer a major concern in 2022.
Can Crepe Erase’s anti-aging body and face firming system really reverse the signs of aging? After a 32 hour deep dive into all of the available information about this brand, we reveal all!
Just keep reading to find out!
Crepe Erase can provide great anti-aging results, however, it does not work well for every single customer. Positive reviewers are overjoyed with the reduction in the appearance of their crepe skin. Most of the negative feedback is due to the misleading ordering process before 2020.
The Best Crepe Erase Product To Try First
Crepe Erase offers a number of different products to treat crepey skin on both the body and face, and they also sell bundles of products in their ‘systems’ sets.
The best place to start is the Advanced 2 Step Program because it’s designed to target the areas where most women develop crepey skin (arms, neck, and legs) and it only takes a minute or two to apply each day.
This particular 2 step bundle is also available in the original Crepe Erase formula.
Included In The Advanced 2 Step Essentials System:
- Body Smoothing Pre Treatment: gentle chemical exfoliation (AHA/BHAs) to reveal a smoother skin texture
- Advanced Body Repair Treatment: intense hydration formed from 9 special hydrating ingredients and Crepe Erase’s TruFirm complex for repair
Crepe Erase’s Big Claims
As we age, it’s a fact that our skin loses collagen and elastin and starts to become thin, wrinkled, and crepey (especially on the arms, neck, chest, knees, eyelids, and hands). There are so many products on the market that claim to turn back the clock, and Crepe Erase in particular makes some bold claims!
“Crépe Erase works. Period. Smoother texture is revealed through a blend of gentle exfoliators, while skin is drenched with hydration from a unique combination of our 9 Super Hydrators™ and our exclusive TruFirm Complex.”
Source: Crepe Erase Official Website
Crepe Erase promise that their unique formula will:
- Protect your skin’s essential structure and target UV damage and skin aging
- Support the production of your natural elastin and provide structural resilience for healthier, smoother, and firmer skin both visually and in touch
In-house alleged clinical trial results:
- 80% reduction in the appearance of crepey skin
- 100% report of more youthful feeling skin after one use
Crepe Erase Reviews | Customer Feedback
Online reviews help us understand which products work for a high percentage of customers, and which ones do not work at all. We have evaluated reviews across multiple websites to get an accurate picture of the overall customer feedback.
Ratings across multiple sites range from 5 stars all the way to 1 star.
Overall, if you google ‘Crepe Erase reviews’, you will probably find a lot of low ratings across a number of different websites. The harsh reviews are mostly based on complaints with customer service and potentially misleading information from before 2019 (we discuss the lawsuit that appears to have changed that below), however the actual products themselves have pretty good reviews.
Crepe Erase received an A+ rating from Better Business Bureau, however, this is not based on customer reviews. The rating is based on how likely BBB determines that Crepe Erase is to interact with its own customers.
Customers typically either say that they love it, it’s the best anti-wrinkle line they’ve ever used and it did amazing work on their skin, or that it didn’t work for them and they didn’t like how the product feels after they apply it.
Multiple reviewers say that they don’t like how greasy it feels on their crepe skin. Others experienced a lot of irritating redness after using the products. Due to the extremely questionable order process (discussed later in this post), a lot of customers felt that they were scammed and said they were so unimpressed by the customer service.
We discuss the general customer feedback for specific products below.
The Previous Sneaky Ordering Process And Why It Has Changed In 2020
Signing up as a member on the official Crepe Erase site has some benefits. These include discounts, customization, and exclusive access. However, some customers were disappointed because they did not read about the auto-delivery process associated with being a member in advance.
Crepe Erase claims that the auto-delivery system is convenient because it ships fresh products of your favorites from the skincare range to your door at whatever frequency you would prefer.
However, in the past, this process was a huge part of the problem that reviewers had with this anti-aging line.
A huge amount of reviewers before 2020 were extremely disappointed and angry because, not only did they claim to not know about the autorenewal system at all, but they were also not happy with the default auto-delivery frequency. This whole process is a lot clearer now, and it appears to be easier to avoid renewal orders now.
One customer even claims that she spent almost 700 dollars without realizing because packages just kept arriving every few weeks and she didn’t pay attention!
Plus, you need to call up customer services to cancel the auto-renewal process. Even though there’s a 60 day guarantee, a few reviewers in multiple customer reviews sections report issues with returns.
The Better Business Bureau website link to a California lawsuit that could have impacted the Crepe Erase business strategy in 2019. The lawsuit arose because Guthy Renker, the parent company of Crepe Erase, (and Meaningful Beauty) was accused of not disclosing their autorenewal process in the correct way.
Guthy Renker had to pay over one million dollars in compensation, and also had to pay restitution to all of its customers who were charged on autorenewal without their consent.
Guthy-Renker also promised to make their autorenewal process more clear on the website. The Crepe Erase website now *does* disclose their autorenewal policy every 3 months as you go to order their products. For example, when you get to the checkout page to buy their Advanced 5 Step System Set, they now clearly state:
“One month after your first order is shipped, and then every three months thereafter, you will be sent a new full size supply of Crepe Erase®. Each shipment will be charged to the card you provide today, in three monthly payments at the low price of *varies per product* plus $3.99 for shipping and handling per month, unless you call to cancel. There is no commitment and no minimum to buy.”
Our advice is to buy elsewhere if you are worried about this auto-renewal process charging your card. Amazon is an approved retailer and a good alternative if you don’t want to deal with the official website system.Guthy-Renker is now part-owner of JLo Beauty.
60 Day Money Back Guarantee
Crepe Erase offers a 60 day money-back guarantee on their official website and Amazon (when sold and shipped by Amazon) if you’re not happy with the products, even if you return empty containers.
Claims Made | Does Crepe Erase Really Work?
A lot of customers are enticed by the claims made by this brand, as well as the commercials featuring endorsements from celebrities like the age-defying Jane Seymour!
Crepey Erase claims that 100% of women felt that their skin was instantly more youthful after using their products just one time. However, this clinical trial only included 41 participants over an 8 week period. You need to take these results with a massive pinch of salt!
A separate trial of 54 women revealed 80% saw a reduction in crepey looking skin on their body immediately. Again, the small sample size and the in-house trial format means you should not blindly trust these results.
Ingredients lists don’t lie. Will this line really work for your aging skin? Can it help you look as youthful as Jane Seymour claims? We help you find the answer below. Let’s review and evaluate what this anti-aging system is really made from.
Can Crepey Skin Be Reversed?
Nothing can completely erase crepe skin. Unfortunately, aging is a fact of life and crepey skin naturally happens as part of the aging process. Collagen and elastin naturally diminish as you get older (but this process can be accelerated by lifestyle choices).
While you can not reverse crepey skin, you can prevent it to some extent before it happens, and there are steps you can take to reduce the appearance of existing crepe skin. As explored below, Crepe Erase is a good product range to diminish crepe skin because the ingredients truly target collagen and elastin production for effective results.
To tackle signs of aging generally, consider also adding some exfoliating acids and retinol-based ingredients to your routine (but be careful not to irritate your skin with too many treatments).
Related: Did you know that some signs of aging can appear as young as 27, and this is the age at which wearing makeup begins to make you look younger?
Ingredients That Reduce Crepey Skin
Crepe Erase is made from a combination of phytonutrients and naturally derived extracts. This combination helps tackle the signs of aging from sun damage and supports collagen and elastin production for smooth and firm look to your skin.
- Unique Crepe Erase Trufirm Complex – supports natural elastin and collagen production
- Dill – promotes elastin production for smoother and firmer skin
- Apple – anti-aging benefits for greater structural resilience
- Sage – a special ursolic acid derived from Moroccan sage targets signs of aging and sun damage and helps restore resilience
- Glyceride Trio – helps to smooth skin and lock in moisture
- Olive Oil – special antioxidants in olive oil prevent premature aging
- Grapeseed Oil – more antioxidant properties and aids in absorption
- Cocoa Butter – promotes elasticity production and helps locks in moisture
- Vitamin E – protects your skin against environmental aggressors
- Squalane – protects skin and reduces the signs of aging
- Coconut Oil – repairs dryness and reduces water loss
- Lactic Acid – helps to smooth and brighten your skin, reduces the appearance of wrinkles and fine lines
Body Smoothing Pre-Treatment Full Ingredients:
“Water, Sodium C14-16 Olefin Sulfonate, Hydrogenated Castor Oil, Cocamidopropyl Betaine, Glycerin, Propanediol, Acrylates Crosspolymer-4, Sodium Chloride, Peucedanum Graveolens (Dill) Extract, Malus Sylvestris Flower Extract, Lactic Acid, Glycolic Acid, Salicylic Acid, Ursolic Acid, Niacinamide, Polydextrose, Dextrin, Amylopectin, Caprylyl Glycol, Sodium PCA, Butylene Glycol, Disodium EDTA, Xanthan Gum, Sodium Hydroxide, Sodium Sulfate, Phenoxyethanol, Chlorphenesin, Fragrance”
Source: Official Website
Advanced Body Repair Treatment Full Ingredients:
“Water, Olea Europaea (Olive) Fruit Oil, Stearic Acid, Hydroxystearic/Linolenic/Oleic Polyglycerides, Dimethicone, Glycerin, Theobroma Cacao (Cocoa) Seed Butter, Bis-Diglyceryl Polyacyladipate-2, Cyclopentasiloxane, Glyceryl Stearate, PEG-100 Stearate, Vitis Vinifera (Grape) Seed Oil, Cocos Nucifera (Coconut) Oil, Squalane, Cetearyl Alcohol, Ceteareth-20, Peucedanum Graveolens (Dill) Extract, Malus Sylvestris Flower Extract, Tocopherol, Dipotassium Glycyrrhizate, Ursolic Acid, Butylene Glycol, Dimethiconol, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Ethylhexylglycerin, Hexylene Glycol, Caprylyl Glycol, Sodium Hydroxide, Xanthan Gum, Disodium EDTA, Phenoxyethanol”
Source: Official Website
Is Crepe Erase Effective?
Given that the range includes over 11 different special ingredients that are designed to help crepe skin and boost collagen and elastin production, it is not surprising that these creams work well for a huge number of people.
From the customer reviews across multiple different platforms, it is clear that some people experience an improvement in the targeted area after using their Crepe Erase cream(s).
The bottom line: Yes, Crepe Erase is effective for most (but it will not work for every single buyer). Do not expect miracle results. The ingredients used are designed to reduce crepey skin, lines, and other signs of aging after repeated treatments.
Many customers (in review boards) rave about the anti-aging effects after multiple treatments, and they credit the great ingredients for providing impressive results. It can make a huge improvement, but it is not something that can change your skin to the point where your crepey skin completely disappears (unfortunately, a product like that does not exist at all).
In our opinion, Crepe Erase is *not* a scam in 2022 considering the recent transparency about the optional 3 month renewal process. However, the fact that Crepe Erase was allegedly misleading about the terms of purchase in the past may discourage you from giving this company your hard-earned money.
Full Product Range
Classic Crepe Erase Systems Kits
The Crepe Erase products before the changes to create the ‘Advanced’ range.
2 Step Essentials System:
- Exfoliating Body Polish
- Intensive Body Repair Treatment
Maximum Results System:
- Exfoliating Body Polish
- Intensive Body Repair Treatment
- Ultra Hydrating Body Lotion
- Refining Facial Scrub
- Restorative Facial Treatment
Crepe Erase For Your Face
- Refining facial scrub
- Restorative facial treatment
- Flaw-fix eye cream
- 4 in 1 line smoothing capsules
- Overnight facial plumping treatment
- Flaw fix intensive lip repair treatment
- Refining lip polish
Related: Want plumper lips? Check out our City Lips Plumper review
Crepe Erase For Your Body
- Body smoothing pre-treatment
- Advanced body repair treatment
- Hydrating body toning mist
- Toning and tightening body serum
- Lift and smooth neck firming treatment
- Anti-aging hand repair treatment
Related: Have stomach stretch marks? Check out our review of the B Flat cream
Advanced 2 Step Essentials System:
- Body smoothing pre-treatment
- Advanced body repair treatment
Advanced 5 Piece Body And Face System:
- Body Smoothing Pre-Treatment
- Advanced Body Repair Treatment
- Refining Facial Scrub
- Restorative Facial Treatment
- Flaw-Fix™ Eye Cream
- Overnight Facial Plumping Treatment
- 4-in-1 Line Smoothing Capsules
Tip: Hands are a dead giveaway when it comes to aging and thinning skin. To make your hands look younger, consider the Crepe Erase Repair Treatment For Hands, or opt for a simple moisturizer. Don’t forget to apply sunscreen on your hands!
Regular Vs Advanced Crepe Erase Range
The Advanced range is a new and updated version of Crepe Erase. The improvements include upgrades like more plant-based ingredients used in the body smoothing Pre Treatment formula, and better chemical exfoliators in the Advanced Body Repair Treatment.
Crepe Erase Body Products | Overview & Reviews
Below we discuss the supposed benefits of three different Crepe Erase products for your body, and let you know all about the (positive and negative) customer feedback. Crepe Erase’s body range works great on the knees, chest, and arms: both as a general moisturizer, and to reduce the signs of aging.
Intensive Body Repair Treatment
Crepe Erase claims that this body repair treatment can turn back the clock by reversing dry and crepey skin and instead provide softer, smoother, and firmer skin. With 48 hours of hydration, this cream contains nine ingredients for intense hydration (squalane, coconut oil, grapeseed oil, olive oil, vitamin E, and three different Gycerides). You can use this product twice a day, with a special focus on the drier crepier areas of your body,
Safe for sensitive skin, it also includes Crepe Erases’ special ‘TruFirm Complex’, a concoction of plant extracts that blend together to restore your skin and provide support to your skin’s natural elastin and structure.
This cream is available in different sizes and with or without fragrance.
Intensive Body Repair Treatment Crepe Erase Reviews
The rating on average for the actual product in multiple customer reviews sections is reasonably high.
A couple of customers note that it works really well, you just have to understand that this product is not a miracle cream that will make your excess skin completely disappear. A lot of the positive reviews say it makes a real difference to the look of your skin, especially when it comes to sun damage.
Another review points out that this product is not a surgical procedure in a jar – this body moisturizer and aging treatment can only minimize the appearance of wrinkles and thin skin with ingredients like lactic acid and fruit extracts.
While some customers hate that it’s greasy, others say they love that it doesn’t dry on their skin and that they can still feel it on their body the next morning. Ideal for the dry skin type, but it can work well for anyone as long as you like that slightly greasy feel.
Another reviewer claims this Crepe Erase treatment works way better than the cheaper ranges she tried – you really get value for your money considering the amount in each product and the ingredient lists. This line stacks up well side by side comparable anti-aging creams and lotions.
However, the extremely critical reviews say it made no difference at all to the look of their skin, or that it’s just a glorified moisturizer.
This hydrating body lotion contains a number of moisturizing ingredients like shea and cocoa butter, cotton thistle extra, and olive fruit extract that prevent the development of further wrinkles and smooth your skin.
It works great in combination with the Body Repair Treatment and is ideal for the dry winter months. Ideal for all skin types, this particular product in the range is scented with a light citrus fragrance.
Ultra Hydrating Body Lotion Crepe Erase Reviews
Overall this anti aging body cream has a strong average rating. Customers who love it say that this product works great for dry and sensitive skin. Some like the scent and claim it’s not too strong, others say they don’t like the smell. Those who love it always noticed that their skin looks tighter after continual use. Others love how amazingly moisturizing it is, but they say it’s just a shame about the slightly higher price tag.
Many rate it poorly online, they claim that it’s a waste of money and didn’t do anything to their skin. Some of the negative reviews are also upset about the auto-renewal system. Make sure you go for the ‘one-time purchase’ option if you do buy this cream.
Advanced Body Smoothing Pre-Treatment with Trufirm Complex
Crepe Erase recommends using this gentle exfoliant before you apply their Body Repair Treatment product.
The AHA and BHA chemical exfoliant ingredients combined with physical exfoliating castor oil beads erase dullness on the outer layers to reveal the softer, smoother skin underneath. Massage onto moist skin in a circular motion every day in the shower from the neck down for the best results.
Thanks to the special castor oil formula, this exfoliant will not dehydrate your skin. This body smoothing exfoliator product is the perfect preparation for the 2 step Advanced Body Repair Treatment in the Crepe Erase line.
Crepe Erase Advanced Body Smoothing Pre-Treatment Reviews
Customer feedback is, again, mixed – but the average rating is quite high for this anti aging body cream. Those who like it say it really makes a difference to their skin and it’s easy to use in the shower. A couple of reviewers noted that their arms look a lot better (one said better than ever) – achieving great results from this product. Another review confirms that and it really does what it says on the package.
However, even a customer who liked it said that the size is smaller than they thought it would be. Positive reviewers claim their skin is both softer and smoother after using this pre-treatment exfoliant. The impact of the high quality ingredient list is obvious for the people who love it!
Most of the negative reviews claim they are unhappy because this product did nothing for the look of their skin at all. One review even said this product made them break out in a rash!
Crepe Erase Face Products | Overview & Reviews
Two of the most commonly purchased facial Crepe Erase products include:
Refining Facial Scrub
This scrub promises to gently remove dead skin cells revealing a smoother and softer skin on both your face and neck. Crepe Erase claims it can help your skin to look radiant and provide that youthful glow that we’re all looking for.
The TruFirm formula helps aid cell turnover to reinvigorate the look and feel of dry and wrinkly skin. Crepe Erase claims it can scrub aged, sun-damaged, and crepey skin in such a way to uncover the younger-looking skin underneath. Dill, sage, and apple combine to help produce elastin and a more resilient structure for healthier and firmer skin.
Refining Facial Scrub Crepe Erase Reviews
This facial scrub has a lot of positive reviews and a very high average rating with most people happy with their purchase. Many customers say it makes their wrinkles and pores much less noticeable. It works great on the neck and some say you can really see the difference after just 3 weeks of use.
So many reviewers say that this product makes their skin look and feel soft and smooth, and one even said that she can’t live without this facial scrub now!
However, a minority said that it didn’t work to noticeably reduce crepey skin, fine lines, or wrinkles on their skin, and a couple with very sensitive and allergy-prone skin said they had an allergic reaction to this formula!
Advanced Overnight Plumping Facial Treatment
This overnight facial treatment is perfect as the finishing touch to your skin care routine. The rich treatment works overnight to hydrate and plump your skin and diminish the appearance of wrinkles and fine lines.
Crepe Erases’s TruFirm Complex and Echinacea Extract (with 9 different hydrators) specifically targets the crepey skin on your face (under your eyes, fine lines on the forehead, and laugh lines) so you can wake up in the mornings with younger-looking skin after continued use.
Advanced Overnight Plumping Facial Treatment Reviews
Like the other facial products, the feedback is generally really strong, however, there is a very small minority who are not happy with this facial treatment.
The results for this treatment are particularly impressive. Multiple customers said it really works to reduce the appearance of wrinkles (one claimed the difference is noticeable in just 2 weeks!) and it appears to be great for drier skin types.
Others note that you can see a real difference in the plumpness of your skin. Another reviewer loves that you wake up in the morning and your skin feels much softer, as if you applied an intense moisturizer.
However, one customer said it was too harsh for her sensitive skin (though this is a minority view) and another review claimed that it was hard to open the packaging.
Crepe Erase Anti-Aging Pros & Cons
There are a lot of factors to take into consideration when evaluating this skincare range.
The bottom line is that this skincare line works great for a lot of people. However, reviews are quite mixed on the whole, with a lot of 5 star ratings and many 1 star ratings too across multiple platforms!
Most of the negative reviews are from people who have a big problem with the sketchy ordering process before 2020. Although not everyone notices impressive results, a lot of customers swear by it, and some even call it life changing!
- Great Results On Crepe Skin For Many Customers
- Available In Different Sizes & With Or Without Fragrance
- 60 Day Money Back Guarantee
- Big Range Of Products For Both Body & Face
- New ‘Advanced’ Range Shows Innovation
- Some Very Positive Feedback – Generally A Love-It-Or-Hate-It Skincare Line
- The Facial Products Tend To Get Much Better Reviews Than The Body Care Line
- Alleged Misleading Order Renewal Policy In The Past
- Doesn’t Work Well For Everyone
- Can Make Your Skin Greasy